UI Care
With UI Care, you'll extend your warranty to five years and enjoy these exclusive benefits.
Priority RMA Service
Receive your replacement before we receive your return.
Free Return Shipping
Your replacement comes with a prepaid shipping label to ensure a free, no-hassle return.
Replacement Process Comparison
UI Care Support Process
1
Request Replacement via rma.ui.com
2
Receive your new product as soon as the next business day.
Receive your new product as soon as the next day.
3
Return the Original Device for Free
We include a prepaid shipping label with your replacement.
Normal RMA
1
Request Replacement via rma.ui.com
2
Return the Original Device
You cover the shipping cost of your return package.
3
Your Returned Device is Inspected
Our RMA team verifies the issues outlined in your ticket.
4
Your Replacement is Shipped
Once your device's issues are verified, we send your replacement.
Eligible Devices
Dream Machine Professional
348,00 €
Dream Machine Special Edition
458,00 €
Dream Wall
918,00 €
Switch 24 PoE
348,00 €
Switch 48 PoE
541,00 €
Switch Professional 24 PoE
642,00 €
Switch Professional 48 PoE
1.010,00 €
Switch Enterprise 24 PoE
734,00 €
Switch Enterprise 48 PoE
1.469,00 €
Switch EnterpriseXG 24
1.193,00 €
Switch Aggregation
247,00 €
Switch Hi-Capacity Aggregation
826,00 €
Cloud Key Enterprise
4.599,00 €
UniFi Cloud Key Gen2 Plus
182,00 €
Next-Generation Gateway Professional
458,00 €
SmartPower Power Distribution Professional
256,00 €
Access Point U6 Long-Range
164,00 €
Access Point U6 Professional
146,00 €
Access Point U6 Enterprise
256,00 €
Access Point U6 Enterprise In-Wall
274,00 €
Network Video Recorder
274,00 €
Network Video Recorder Professional
458,00 €
Camera G5 Professional
349,00 €
Camera G5 Dome
164,00 €
Camera G4 Professional
From 412,00 €
Camera G4 PTZ
1.654,00 €
Camera AI Professional
459,00 €
Camera AI Bullet
366,00 €
Camera AI 360
366,00 €
Camera AI Theta
274,00 €
Access G2 Starter Kit
265,00 €
Access G2 Starter Kit Professional
550,00 €